We are based in Clarkson, so if you are in Clarkson you are about as close to us as anyone gets. We come to your home or business, and because it is a short trip we can usually get to Clarkson jobs quickly. On-site visits are a flat $150 call-out that includes the first hour, so you know the cost before we set off.
IT Help Around the Corner in Clarkson
Computer & Laptop Repairs at Home
We come to you. Virus and malware removal, slow computers, failing hard drives, Windows problems, printers that will not connect and Wi-Fi that drops out. Where a job needs the bench — a screen replacement, say — we take the machine away, repair it and bring it back. Every repair carries a 90-day warranty on our workmanship and any parts we fit.
Business IT for Clarkson
Managed IT support from $99/month for Clarkson businesses — the cafes, trades, clinics and offices around Ocean Keys and out towards Neerabup. Remote monitoring, cybersecurity, Microsoft 365 and an unlimited helpdesk, from someone who is minutes away rather than across the city.
Remote Support, Often Same Hour
A good share of what goes wrong does not need anyone to travel at all. Software faults, email problems, printer drivers and account lockouts can usually be sorted remotely once you give us access — which is faster for you and cheaper than a call-out.
Local Really Does Mean Local Here
Plenty of IT companies list Clarkson on a coverage map and drive up from the city when it suits them. We are based in Clarkson, which means a shorter wait for you and a call-out that has not been padded to cover an hour of driving. If something is not right after a repair, you are dealing with the person who did the work, not a call centre.
4.9★
From 59 Google reviews
$150
Call-out, includes the first hour
90 days
Warranty on every repair
7 days
Open Mon–Sat and Sunday mornings
What Our Clarkson Customers Say
Clarkson and the Streets Around It
We cover all of Clarkson, including the Somerly and Catalina estates and the streets either side of Marmion Avenue and Connolly Drive. Just beyond Clarkson we also look after Mindarie and Quinns Rocks, Butler and Merriwa, Wanneroo and Banksia Grove and Joondalup and Edgewater, plus Tamala Park, Neerabup, Alkimos and Ridgewood.
Frequently Asked Questions — Computer Repairs in Clarkson
Do you have a shop I can walk into?
No — we are a mobile and remote service, not a shopfront, so we do not take walk-ins. We come to you instead. If you would rather hand the machine over than have us visit, we can arrange a drop-off, but please call 0477 032 032 first so we can agree a time.
What does a call-out cost in Clarkson?
$150, and that includes the first hour on site. A lot of jobs are finished inside that hour. If yours needs longer, or needs a part, we tell you what it will cost before we carry on — you are never billed for work you have not agreed to.
How quickly can you get to me?
Clarkson is where we are based, so it is usually one of the quickest suburbs for us to reach. Call us in the morning and same-day is often possible, Monday to Saturday. We also work Sunday mornings.
Can you fix it without coming out?
Often, yes. Software problems, email, printers and account issues can frequently be resolved remotely, which costs less than a call-out and is usually faster. It is worth a phone call before you book a visit — we will tell you honestly which one your problem needs.
What if the repair needs a workbench?
Some jobs — screen replacements, deep hardware work — are better done off site. In that case we take the machine with us, repair it, and return it to you. You will get a written service agreement covering the work before we take anything away.
Can you get my data off a computer that will not start?
Often, yes. A machine that will not boot does not necessarily mean the data is gone; frequently the drive is fine and something else has failed. See our data recovery page. We cannot promise recovery in every case, and we will be straight with you about the odds before you spend anything.
Get It Sorted Without Leaving Home
Call us and we will tell you whether it needs a visit or can be fixed remotely. Open Monday to Saturday 7:30am–7pm and Sunday mornings.